We offer top-notch plumbing services for your residential and commercial properties.
If you are a homeowner or business owner, you know the value of a properly working plumbing system. With that in mind, we invite you to check out the services we offer at Top Notch Plumbing Services Inc., as well as some of the common questions we get about those services and our team below.
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What plumbing services do you offer?
We offer comprehensive solutions for residential and commercial properties, from water heater maintenance and repair, drain cleaning, sewer line services, winterization, and upgrades for kitchens and bathrooms.
What specific areas in North Carolina do you serve?
We proudly serve homeowners and businesses throughout Lake Norman, Statesville, Cornelius, Hickory, Denver, and Huntersville, just to name a few. If your area isn’t listed, give us a call to see if it is included.
How can I schedule an appointment or request a quote?
You can schedule service by calling us directly at (704) 360-3022 or by filling out the contact form on our website. We strive to respond as soon as possible to get your plumbing system back in working order.
Do you offer any warranties or guarantees on your plumbing work?
Absolutely. We stand behind the quality of our craftsmanship by offering a 100% satisfaction guarantee on our services, and many of our installations come with manufacturer warranties. If something isn’t right, we’ll make it right.
What should I expect in terms of pricing for a service call?
We believe in transparent, upfront pricing. While every job is unique, we provide clear estimates before any work begins so you aren’t surprised by hidden fees. For larger projects like water heater replacements or sewer line repairs, we provide detailed quotes tailored to your specific needs.
Why should I choose your company over other local plumbers?
We are a locally owned and operated business that prioritizes “top-notch” service and integrity. Our technicians are highly trained, use the latest diagnostic technology, and treat your home with the same respect we would our own.
How much experience does your team have?
We have over 20 years of industry experience, and in that time, we have established ourselves as a trusted local fixture by consistently delivering reliable repairs and honest advice to our neighbors in North Carolina.
Are your plumbers licensed and insured?
Yes. For your protection and peace of mind, we are fully licensed and carry comprehensive insurance. We also adhere to all local building codes and safety regulations on every project.
Do you handle plumbing for both residential and commercial properties?
Yes, we are equipped to handle everything from a leaky faucet in a residential bathroom to complex plumbing systems in commercial buildings, retail spaces, and restaurants.
How do I know if I should repair or replace my water heater?
If your water heater is over 10 years old, showing signs of rust, or making loud banging noises, a replacement is often more cost-effective. However, for a newer unit with minor issues like a faulty heating element, a simple repair can often extend its life. We can provide a professional assessment to help you decide.
Can you help with low water pressure in my kitchen or bathroom?
Definitely. Low water pressure can be caused by various issues, from mineral buildup in aerators to hidden leaks or pressure regulator failures. Our team can diagnose the root cause and restore the proper flow to your fixtures.
What brands do you work with?
We work with and install industry-leading brands known for durability and performance to ensure the components we put in your home or commercial space are built to last.
What are the signs that my sewer line might be clogged or damaged?
Common red flags include multiple drains backing up at once, gurgling noises from your toilets, persistent sewage odors, or unusually lush, green patches in your yard. If you notice these, it’s time for a professional inspection.
Do you use camera inspections for drain issues?
Yes. We use high-definition cameras to see exactly what is happening inside your pipes. This allows us to locate blockages or breaks precisely, saving you time and money by avoiding unnecessary digging.
My sink is draining slowly; should I use a chemical drain cleaner?
We generally advise against store-bought chemical cleaners. They contain harsh acids that can damage your pipes over time and often only provide a temporary fix. Professional mechanical cleaning or hydro-jetting is safer and more effective for the long term.
What is hydro-jetting and when is it needed?
Hydro-jetting uses high-pressure water to blast away heavy grease, scale, and even tree roots from your sewer lines. It is the most thorough way to “scrub” the inside of your pipes and is often recommended for recurring clogs.
How can I tell if I have a hidden water leak?
Keep an eye out for a sudden spike in your water bill, damp spots on floors or walls, or the sound of running water when all faucets are off. We use specialized leak detection equipment to find and fix leaks before they cause major structural damage.
How do you ensure your plumbing repairs are durable?
We use high-grade materials and never cut corners on installation techniques. By combining modern technology (like electronic leak detection) with time-tested plumbing practices, we ensure our repairs stand the test of time.